Currently, our system fetches product reports based on (ASINs). While this approach generally guarantees accuracy, there may be instances where certain SKU details are unavailable or missing from our records, especially when a SKU has recently undergone updates.
We understand that this isn't an ideal situation, and we sincerely apologize for any inconvenience it may have caused. Rest assured, our team is fully aware of this issue, and we are actively collaborating on a solution.
Our objective is to incorporate the necessary changes to address this concern in upcoming updates to our product dashboard. We are committed to maintaining the currency and accuracy of SKU names to enhance the overall user experience.
While it's not an immediate fix, we want to assure you of our dedication to improving the system in the future. We will keep you informed of our progress, and please feel free to reach out if you have any further questions or need assistance.
Your understanding and patience during this process are greatly appreciated. Thank you for being part of our community!