Thank you for being an invaluable part of our journey! Your dedication to reporting issues plays a crucial role in enhancing the usability and overall experience of our software. With your vigilance and support, we continue our pursuit of excellence.
Rest assured, we take your reported issues seriously. Simple concerns are resolved promptly, usually within a week or in our next sprint cycle if reported during the current sprint. Our dynamic engineering team consistently deploys updates and improvements biweekly, ensuring you experience the latest enhancements regularly.
In the rare event that you uncover a more intricate issue, our dedicated Support team is here for you. You can expect a detailed engineering status update within a week or seven (7) business days of reporting.
Have more questions or need assistance? Feel free to reach out to us at support@adbadger.com. Your engagement is instrumental in shaping the future of Ad Badger, and we're here to make your experience exceptional.