How do I Cancel My Subscription?

At Ad Badger, we understand that situations change, and you may need to cancel your auto-renewal subscription with us. We value your satisfaction and want to make this process as smooth as possible. Before proceeding with cancellation, we encourage you to consider a few important steps to ensure you're making the right decision and to provide you with the best possible support.

1. Schedule an Off-Boarding Call
To initiate the cancellation process, we invite you to participate in our off-boarding call with our dedicated Customer Success Manager. This call provides you with the opportunity to discuss your reasons for cancellation and share any insights you might have. It also allows us to better understand your needs and potentially offer solutions that address your concerns. Our team can provide details about other ways to make the most of our services, offer training and assistance, and inform you about upcoming features that could align with your needs.

To schedule an off-boarding call at a time that works best for you, please use this scheduling link.

2. Cancellation Eligibility
Please be aware that we have a minimum 60-day usage period policy before customers are eligible for cancellation. This policy is in place to ensure that you have ample time to explore our services and experience its benefits fully. We encourage you to review our Billing Policy for more information about the cancellation eligibility criteria.

We appreciate your business and the opportunity to serve you. If you decide to cancel your subscription, we hope that your experience with Ad Badger has been valuable, and we look forward to any future opportunities to work with you. 

Thank you for choosing Ad Badger!

Questions?