At Ad Badger, we prioritize data security and strive to minimize the personal information we collect from our customers. We don't store any payment information, and we do not have access to any payment information. All data relating to your payments are handled by Stripe, our payment processor.
While we are unable to help with issues relating to your payment, to better assist you, we have compiled this guide to help you resolve common payment failure errors effectively.
When you encounter a payment failed error, it means that your payment could not be processed successfully. This can happen for various reasons, such as insufficient funds, expired or incorrect card details, or issues with Stripe.
Troubleshooting Steps:
1. Check Payment Details: Double-check that you have entered the correct payment information, including the card number, expiration date, and CVV code.
2. Verify Sufficient Funds: Ensure that you have enough funds in your account or available credit on your card to cover the transaction.
3. Use Alternative Payment Method: If possible, try using an alternative payment method that you have successfully used before.
4. Contact Your Bank: Reach out to your bank’s customer support to verify if there are any issues on their end that might be causing the payment failure.
5. Contact Stripe Support: Stripe is our payment processor. You can contact their support team directly to inquire about the specific reason for the payment failure.
Don’t worry; most payment failed errors are simple to resolve. By following the troubleshooting steps above, you’ll likely be able to successfully process your payment.
Remember, your data security is essential to us, which is why we encourage you to handle payment-related matters directly with your bank or Stripe. If you’ve tried the troubleshooting steps but are still facing issues, don’t hesitate to reach out to our friendly support team at thebadger@adbadger.com. We’re here to assist you and ensure your payment is processed smoothly.