How do I change my email?
Changing your email is quick inside Ad Badger. You can do so right here: https://v2.adbadger.com/#/settings/account/email Click the Badger in the top right to access the settings. This will take you to the Profile tab. Then, click the pencil icon...
Can I have a Product Tour or a Demo of Ad Badger?
We have you covered! Visit our Product Tour page for a full demo of everything Ad Badger can do for your Amazon PPC.
Does Ad Badger offer Chat?
We’re a small team but we usually respond to chats within 24 hours during USA Business Hours on weekdays . How to Access Ad Badger's Chat: You can chat with Ad Badger support from within the software by using the bubble in the bottom right corner...
Does Ad Badger support Advertising for Authors or KDP (Kindle Book Publishing)?
Yes, Ad Badger supports KDP Ads. Note: While Ad Badger supports KDP Ads, Amazon has not made all areas of KDP Ads available to software developers. KENP specific ads and lock screen ads are not fully supported because Amazon doesn't offer us data...
Troubleshooting Payment Failed Error/Invalid Payment Method
What to do when there is a payment issue
Select Payment Method Error
We're sorry you've encountered an unpaid error. This message indicates that your Ad Badger subscription payment has not been processed successfully. To swiftly resolve this issue and continue enjoying uninterrupted access to Ad Badger's powerful f...
As an agency, how can I add my clients with the SPP (Solutions Provider Portal)
Summary of the Issue Amazon has not yet built the necessary infrastructure for agencies to connect their clients’ Seller Central accounts to third-party tools (like Ad Badger) using the new Solutions Provider Portal (SPP) . If your agency manag...
How Do I Connect a Marketplace to Ad Badger When Another User Has Previously Connected it?
Ad Badger uses the Amazon Advertising Marketplace API to pull in data about your Amazon PPC campaigns. For security purposes, only one Ad Badger user can connect to a single Amazon Advertising Marketplace API at a time. If another user previously ...
Understanding Overage Fees
If you've encountered an overage fee and are wondering what it is, you're in the right place! What is an overage fee? An overage fee occurs when your usage surpasses the allocated limits of your subscription. It helps us maintain optimal performan...
How to Connect Seller Central (Selling Partner API (SP-API))
Want to view things like organic sales per product or Total ACOS per product? Click 'Marketplaces' on the left menu. After clicking on stores, You can CONENCT or RECONNECT your Seller Central account (sometimes Amazon requires a refresh), by clic...
Am I able to give my clients access to my Ad Badger account?
You can grant your clients 'view-only' access to Ad Badger. From there, simply add a new user, and select 'client' with their marketplace selected.
How Do I Add My Amazon Account, Store, and Marketplace to Ad Badger?
Here are the steps to sync your Amazon account to Ad Badger's software. We ensure that security is maintained throughout the process. 1. How to Add Your Amazon Account to Ad Badger: First you'll need to navigate to the Amazon Account, Store, and M...